{"id":1538,"date":"2021-09-13T14:31:00","date_gmt":"2021-09-13T13:31:00","guid":{"rendered":"https:\/\/www.loop-digital.co.uk\/?p=1538"},"modified":"2025-08-01T14:50:48","modified_gmt":"2025-08-01T13:50:48","slug":"social-media-for-b2b-social-can-supercharge-business","status":"publish","type":"post","link":"https:\/\/www.loop-digital.co.uk\/marketing-insights-news\/social-media-for-b2b-social-can-supercharge-business\/","title":{"rendered":"Social Media Marketing For B2B Businesses"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">If you\u2019re a marketer for a B2B business who believes social media marketing doesn\u2019t deserve a spot within your overall marketing strategy, you\u2019re wrong! Social media is here to stay and it\u2019s continuing to grow year after year. A study conducted by the B2B social giant, Linkedin discovered that <a href=\"https:\/\/www.idg.com\/5-statistics-will-change-view-b2b-buyers-journey\/\" target=\"_blank\" rel=\"noreferrer noopener\">75% of C-level and VP-level buyers use social media to make purchasing decisions.<\/a>&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you\u2019re still not convinced that social media marketing is right for your business? We\u2019ve compiled a list of the advantages it can provide for your business as well as some quick ways to kickstart your social media strategy.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Why Your B2B Business Needs Social Media Marketing<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">There are a variety of reasons as to why your business should be leveraging the power of social media to gain customer engagement and in turn sales for your B2B business. Social media marketing for years has been perceived as a predominantly B2C tool, but in our modern climate, this couldn\u2019t be further from the truth.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Your competitors are already using it<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">It\u2019s highly likely that your biggest competitors are already leveraging social media within their digital strategy in one or more ways. Whether they are doing it well or not offers a unique opportunity to capitalise on their shortcomings. Reports have shown that <a href=\"https:\/\/www.articulatemarketing.com\/blog\/b2b-social-media-statistics\" target=\"_blank\" rel=\"noreferrer noopener\">9 in 10 B2B companies are actively using social channels<\/a> like Linkedin, don\u2019t get left behind! In addition to this, more than half of B2B buyers have used channels like Linkedin to help them make purchasing decisions.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It goes without saying that your brand\u2019s social channels will be influenced by your target demographics and their unique device usage and media consumption. Some channels will work better than others and not all of them are destined to yield results for your business. You can <a href=\"\/marketing-insights-news\/the-importance-of-persona-research\/\">use persona research<\/a> to discover where your target users choose to spend their time online and what media they prefer to engage with.\u00a0<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Customer service is key<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Customers across the B2B and B2C markets have increasingly growing expectations from brands and businesses to provide the best customer service. Traditionally, your customers would compose an email, pick up the phone or visit your company in person. Nowadays, users want next to instant responses from brands, particularly when they aren\u2019t completely satisfied with a recent purchase.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In a bid to get speedy responses from brands, users are quick to share concerns on public forums for all existing or prospective customers to see. Whether it be a review, question, or opinion, it should be standard practice for a brand to respond swiftly regardless of the positive\/negative sentiment. Fortunately, there are a number of social listening tools that enable brands to consistently monitor social media posts for brand mentions or specific keywords. You can use these tools to quickly respond to your customers, mitigating damage to your brand reputation.&nbsp;&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.loop-digital.co.uk\/wp-content\/uploads\/2021\/09\/dreamstime_m_78191650-1024x683.jpg\" alt=\"Man holding iphone 6 showing Twitter app\" class=\"wp-image-9800\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Learning from your customers<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Tied to the previous point, social media has created a wondrous variety of different online communities where users have discussions about things they are passionate about. By creating a community around your product or services you can uncover valuable insights into your customers. From what they think about your offering to future product development, these pools of insight can help shape your business\u2019s decisions going forward.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Building relationships<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Additionally, modern marketing is all about building and nurturing relationships with your prospects, leads and customers. Online communities offer the perfect opportunity to do this in a natural way. Regular engagement with your visitors will provide stimulation for brand to customer interactions.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A good way to do this is to present opportunities for users to submit user-generated content or engaging with existing UGC. This will not only expand your brand reach into potential new markets but drives valuable conversations about your product or service.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Cost-effective content promotion<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Think of your social media marketing as an extension of your existing digital marketing strategy. Particularly useful when embedded within an inbound marketing strategy, social media can be used as a cost-effective way to promote your catalogue of high-quality content. For more information about social media and inbound marketing strategies, check out <a href=\"\/marketing-insights-news\/the-essential-guide-to-inbound-marketing\/\">our downloadable guide<\/a>.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By sharing your unique pieces of content across your relevant social media channels you can generate traffic, as well as attract leads and customers to your website. This promotion is often organic, sharing content with users already within your network.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you\u2019re looking to expand your reach even further, you could consider using sponsored content tools and paid promotion to capture the attention of similar markets or define your own target criteria. Before assigning budget across every social channel out there, use your persona research to prioritise which channels are likely to bring you the strongest ROI.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Improving your retargeting abilities<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">In B2B markets, unfortunately, it\u2019s unlikely a decision or purchase will be made from a user\u2019s initial visit to your site, as great as that would be. B2B businesses commonly offer significantly larger and more costly products and services which often results in a much longer and complex <a href=\"\/marketing-insights-news\/what-is-the-buyers-journey-inbound-marketing\/\">buyer\u2019s journey<\/a>.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Although it\u2019s frustrating when users don\u2019t convert the first time round, they have, however, demonstrated an interest in your offering by visiting your site. Your job from here is to influence them to return to finalise that conversion.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">B2B social media marketing can enhance your opportunity for conversions with the support of retargeting ads. These ads will only be shown to users who have demonstrated their interest in your brand, appearing across your desired social media platform in a variety of ways. The targeting abilities of social media ads have only gotten stronger so you can be sure you present the right ads to the right people at the right time.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Humanising your brand<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Conversational brand voices and behind-the-scenes content thrive on social media. Your tone of voice on these platforms should directly portray the people behind your brand and how they relate to your target market. Businesses can\u2019t tell their stories without a strong social foundation. Studies have found that <a href=\"https:\/\/sproutsocial.com\/insights\/data\/social-media-connection\/\" target=\"_blank\" rel=\"noreferrer noopener\">65% of customers feel more connected to brands that have a solid presence online<\/a>.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customers increasingly seek brands that provide content that humanises an otherwise faceless brand. Additionally, prospects also see value when employees leverage social media to share information too, so ensure all hands are on deck when it comes to this one. Content that features the people behind the company is a great place to start. Consider sharing introductions, birthdays, events, anniversaries, the possibilities are endless.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Expanding your reach and brand awareness<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">As outlined multiple times throughout this blog. With the right approach, social media marketing enables brands to expand their reach and enhance brand awareness. Whether social media has a direct impact on your search engine optimisation efforts is often disputed by many but what we know is, your business can do no harm by having a presence on social platforms.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The world is your oyster when it comes to social media marketing, ultimately you can decide which content is or isn\u2019t right for your brand. To spark your imagination, some fun interactions that tend to expand reach is polls, contests and other posts that encourage users to take part in some way.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Another straightforward way to do this is to be reactive. A relatively new tactic in the marketing world; <a href=\"\/marketing-insights-news\/what-is-newsjacking\/\">newsjacking helps brands get involved in trending conversations<\/a>. It goes without saying that you should pick your topics wisely, but social features such as hashtags can significantly boost your brand visibility if executed correctly.\u00a0<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Social Media Marketing at Loop Digital<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">At Loop Digital we understand the value of social media and have seen time and time again the great benefits it can provide to a variety of B2B businesses. Accompanied with an <a href=\"\/digital-marketing-services\/inbound-marketing-agency\/\">inbound marketing solution<\/a>, you can enhance your brand\u2019s visibility and generate a steady stream of leads to your business. If you\u2019re looking to grow your brand with social media marketing <a href=\"https:\/\/www.loop-digital.co.uk\/contact-us\/\" target=\"_blank\" rel=\"noreferrer noopener\">get in touch<\/a> with our friendly team today.\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you\u2019re a marketer for a B2B business who believes social media marketing doesn\u2019t deserve a spot within your overall marketing strategy, you\u2019re wrong! Social media is here to stay and it\u2019s continuing to grow year after year. A study conducted by the B2B social giant, Linkedin discovered that 75% of C-level and VP-level buyers [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":17252,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[6,10,17],"tags":[203],"industry":[],"class_list":["post-1538","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","category-latest-news","category-social-media","tag-melanie-comerford"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Social Media Marketing for B2B Businesses | Loop Digital<\/title>\n<meta name=\"description\" content=\"Explore all of the tools and techniques you can leverage to effectively grow your business by harnessing the power of social media.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.loop-digital.co.uk\/marketing-insights-news\/social-media-for-b2b-social-can-supercharge-business\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Social Media Marketing for B2B Businesses | Loop Digital\" \/>\n<meta property=\"og:description\" content=\"Explore all of the tools and techniques you can leverage to effectively grow your business by harnessing the power of social media.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.loop-digital.co.uk\/marketing-insights-news\/social-media-for-b2b-social-can-supercharge-business\/\" \/>\n<meta property=\"og:site_name\" content=\"Loop Digital Marketing Ltd\" \/>\n<meta property=\"article:published_time\" content=\"2021-09-13T13:31:00+00:00\" \/>\n<meta property=\"article:modified_time\" 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